Support & service
Handover isn't the end of the relationship.
A smart home is a living system. We support the homes we build and take on systems installed by others, assessing, documenting, repairing and modernising them.
What we do
Whether we built it or not.
01
Inherited systems
Bought a home with a Control4 system nobody explained? We assess, document and hand it over properly.
02
Troubleshooting
Diagnosis of faults across control, network, audio, video and security.
03
Remote support
Most issues resolved without a site visit.
04
Health checks
Preventative reviews of the network, rack, firmware and backups.
05
Upgrades
Staged improvements rather than replacing everything at once.
06
Documentation & backups
Current records and system backups kept safe.
System health
Most faults are found at the rack, not in the room.
Racked controllers and managed network hardware let us see how a system is behaving remotely, so a problem is usually resolved before anyone has to describe it over the phone.
Begin
Design your home around the way you live.
A complimentary consultation anywhere in Sydney, new builds, renovations and inherited Control4 systems alike.
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